Sign in and settings
Signing in to the portal, changing your password, and two-factor sign-in.
Sign in at telopi.com/app. Every page of the portal is behind the sign-in, except the page where you request access.
Change your password or name
Open Settings. Change password and Change your name open the sign-in page for that change and bring you back. Changing your password may ask you to sign in again first.
A password has at least 12 characters. It cannot be your email address or one of your last three passwords.
The portal does not show your name yet. It shows the start of your email address.
To change your email address, or to rename your organization, email us at support@telopi.com.
Forgot your password
Use the forgot password link on the sign-in page. We email you a link to choose a new one.
Two-factor sign-in
Two-factor sign-in is optional. In Settings, under Two-factor sign-in, press Set up. Scan the QR code with an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator, FreeOTP or 1Password, and type the code it shows.
From then on, signing in asks for the app's code after your password. Setting it up again adds another phone. To remove one, or if you lose your phone, email us at support@telopi.com.