# Sign in and settings

> Signing in to the portal, changing your password, and two-factor sign-in.

Sign in at [telopi.com/app](https://telopi.com/app). Every page of the portal
is behind the sign-in, except the page where you request access.

## Change your password or name

Open **Settings**. **Change password** and **Change your name** open the
sign-in page for that change and bring you back. Changing your password may
ask you to sign in again first.

A password has at least 12 characters. It cannot be your email address or one
of your last three passwords.

The portal does not show your name yet. It shows the start of your email
address.

To change your email address, or to rename your organization, email us at
support@telopi.com.

## Forgot your password

Use the forgot password link on the sign-in page. We email you a link to choose
a new one.

## Two-factor sign-in

Two-factor sign-in is optional. In **Settings**, under Two-factor sign-in,
press **Set up**. Scan the QR code with an authenticator app on your phone,
such as Google Authenticator, Microsoft Authenticator, FreeOTP or 1Password,
and type the code it shows.

From then on, signing in asks for the app's code after your password. Setting
it up again adds another phone. To remove one, or if you lose your phone,
email us at support@telopi.com.