# Your account and team

> How you get a Telopi account, and how you add the people you work with.

## Get an account

There is no sign-up page. Ask for an account on the sign-in page with
**No account? Request access**, or go straight to
[telopi.com/app/request-access](https://telopi.com/app/request-access). Give
your name, your work email and your company, and, if you like, what you want
to watch.

You get a receipt by email. If your address already has an account or a
request waiting, no new receipt is sent. If we accept, you get two emails. "Your organization is ready" says you are its owner. "Update
your Telopi account" has a link to set your password, which works for 7 days.

## Your team

**Settings → Team** lists everyone in your organization, their role, and when
they were last active. Point at the time to see it exactly.

Everyone sees the list. Owners and admins invite, reset and remove people.

### Invite a teammate

Press **Invite a teammate** and give a first name, a last name, an
email address and a role: owner, admin, member or viewer. Only an owner can
invite another owner.

We email the person a link to choose their password. It works for 7 days. If
the email cannot be sent, the portal shows you a temporary password once
instead. Hand it over yourself, with the sign-in address shown beside it. They
choose their own password at their first sign-in.

An address that already has a Telopi account cannot be invited. Email us at
support@telopi.com.

### Reset someone's password

**Reset password** on a teammate's row stops their current password and signs
them out at once. They are emailed a new link, or you see a temporary password
once, to hand over.

Reset password is for others. For yourself, use **Change password** in
[Settings](https://docs.telopi.com/sign-in). Only an owner can reset another owner's password. If you
are the only owner and you lose your password, use the forgot password link on the
sign-in page.

### When an invitation expires

A new account that nobody signs in to within 30 days stops working. The Team
card shows **Invitation expired**, and the sign-in page says the account is
disabled. **Reset password** makes it work again.

### Remove someone

**Remove** takes someone out of your organization. They are signed out at once
and can no longer use Telopi. Their account is kept, so their address cannot be
invited again. To have them back, email us at support@telopi.com.